ASPIRITI AUTOMOTIVE are the Middle East's longest and most established automotive recruitment specialists. As a major player in the market since 2002, Aspiriti's name is synonymous with top industry talent.
Specialties: Automotive Industry, Executive Search, Recruitment, Talent Acquisition, Human Capital Consulting, and Corporate and Group Office
United Arab Emirates
Head of Aftersales
Kuwait • Posted 3 weeks ago
Are you an experienced Head of Aftersales with a minimum of 10 years of experience in a similar position? If yes, then we would love to hear from you.
Delivery of BP.
P&L responsibility of service, Parts + Bodyshop.
Strategic leadership of division with an emphasis on quality of services.
Business & Profit planning.
Define appropriate KPI for aftersales/ logistics operatios.
Monitor service & parts market development.
Cross divisional development of service/ parts.
Creation of marketing plans.
Control of service/ logistics process & quality assurance.
Continuous improvement of CSI & customer retention.
Health & Safety.
Develop a sustainable process.
Staff selection/ management & promotion.
Training & educational plans.
Strong leadership with a focus on the quality of service.
Desired Candidate Description
Must have an Engineering Degree.
Must have 10 Years' experience in similar position. (20 Years Automotive) - GCC experience is a plus.
Must be proficient in the English language.