Al Futtaim Automotive
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Al-Futtaim employs in excess of 42,000 people and operates in 29 countries through more than 200 companies.
The group has significantly expanded its business operations through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass, Asia and East Africa. Structured into four operational divisions; automotive, financial services, real estate and retail, the success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
For a career with the Al-Futtaim Group please go to our careers site at www.afuturewithus.com
United Arab Emirates
Warranty Administrator 2x - FAMCO Volvo Bus Division - AUH & Dubai
United Arab Emirates • Posted 4 months ago
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Warranty Administrator 2x - FAMCO Volvo Buses - Al Futtaim - AUH & Dubai
Reporting to: Service Operations Manager
Exciting opportunities to join our dynamic National After Sales Department of FAMCO Volvo Buses - Al Futtaim!
Based in our Depot workshops, this is an important position which requires a efficient, hands-on and capable Warranty Administrator to liaise between the workshop and the principal for all warranty related matters. Major role being claiming all warranty repairs from principal within 7 days from job completion and recovery of money debited towards Volvo warranty repairs at the earliest.
To provide full back-up support to CJDR & Volvo warranty executives in order to have minimum unprocessed warranty claims. Follow up on warranty claim payment reflecting in AR collection report issued by AFSS. Provide support to all locations in term of warranty order closing by using accurate LOP and FRT.
Desired Candidate Description
Minimum Qualifications and Knowledge: Graduate / IT / Diploma in any discipline
Minimum Experience: 4 years in Automobile Aftersales dept, out of 3 years of experience in warranty admin department
Application of new knowledge and concepts
Planning & organising
Behavioural Competencies :
Competent to comprehend warranty policy and procedure manual and implementation.
Competent to evaluate the warranty process and suggest improvement
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