Al Mulla Motors
The Automotive Group was established in 1947 when the Group first introduced Chrysler vehicles to the Kuwaiti market. In 1972 the Group further expanded its presence in the Kuwaiti automobile market by being the first to introduce Mitsubishi to Kuwait as well as the Middle East. A revolutionary breakthrough in the Kuwaiti automobile market took place in 2006 when Al Mulla Group and Behbehani Motors formed a joint venture for the distribution of all Chrysler International brands: Chrysler, Dodge, Jeep. The joint venture, known as Al Mulla & Behbehani Motor Company grew even further in 2010 with the acquisition of exclusive distribution rights for the Fiat and Alfa Romeo brands.
Today, the Automotive Group has presence in Kuwait, Iraq, Egypt and the UAE through a workforce of over 1,100 employees working in 27 divisions and facilities in new and used car showrooms, spare parts outlets and service centres catering to the following:
Fuso trucks and bus sales
Heavy equipment division
Chinese trucks: Foton & JAC
Al Mulla & Behbehani Motor Company
International Iraqi Company (MMC Iraq)
Diamond Motors Company (MMC Egypt)
Al Mazaya Al Oulah (UAE)
Certified Service Advisor : Mercedes Benz - Kuwait
Kuwait • Posted 2 months ago
As a Certified Service Advisor, you are the professional ‘manager’ of the customer-oriented service process. You are responsible for personal customer contact and set standards in terms of personal customer management. You see every contact with a customer as a professional challenge and feel responsible for the customer needs until they have been resolved. Customers appreciate you as a Certified Service Advisor because you are competent and trustworthy and treat them with respect and like a partner. In addition to your technical expertise, you have extensive social and contact skills. You can handle even difficult conversations professionally and no matter what the circumstances are, you always have time for customer requests and issues. In addition, you are sales-oriented to assure the demand-based supply of your clientele with service and parts products. To accomplish this, you consistently use and offer the active reception on the vehicle. You are the professionally skilled interface between the customer and the workshop and make a substantial contribution towards the economic success of the entire service field
Desired Candidate Description
Trained, certified automotive service advisor in the automotive business. (with proof of the necessary technical competencies through the Mercedes-Benz internal qualification.
Mercedes Benz Experience will be preferred.