ECRAL-Al Fahd Auto Group
ECRAL is the new subsidiary of Elfahd Auto Group .
We Are offering you an inclusive service during your stay in Egypt , Relax and enjoy your vacation and let us do the planning according to your need and budget.
Along with our expertise in Car Rentals & Limousine Services ,
We offer you Airport Transfers, Flight Booking, Hotels booking, Tours inside Egypt & Group Transportation .
1- Car Rental Services :-
ECRAL offers variable types, brands & models of vehicles includes compact, standard, compact SUV, 4x4, family and luxury vehicles. Along with our hassle free delivery services, different levels of insurance policies, regular and scheduled maintenance services & our 24 hrs. Customer services.
2- Limousine Services :-
By letting our captains do the driving for you, you and your guests can be transported stress-free, our services include:
- Airport Transfers
- Hourly Limousines
- Full Day Limousine Inside Cairo
- One way and round trip transfers to all cities of Egypt
- Special occasions Luxury transportation
- VIP luxury limousines
- Busses Transportation
3- Corporate Services :-
ECRAL understands that when it comes to business accounts, there’s no room for error offers for your company special tailored offers specially made according to your needs for car rental and limousine services which guarantees your staff unlimited and free mobility which ensures their time efficiency and comfortable working day in addition to conference planning.
4- Flight Bookings :-
WE offers variety of flight options and excellent services when booking an airline ticket. Just advise us of where you want to travel and on which dates and enjoy our special packages and travel deals.
5- Hotel Bookings :-
To complete your vacation, ECRAL offers hotel booking inside and outside Cairo, with various range of hotels that fits any budget or needs.
ECRAL is here for YOU
Want to learn more about our services?
Contact us at 002-22750807 or 002-01000003595
Email us at email@example.com
Customer Relationship Officer
Egypt • Posted 1 month ago
Duties and responsibilities
Carrying out the daily follow-up, internally and externally, from (garage-maintenance and repair), determining the required for each car and knowing the needs and availability of them.
Follow-up of offers and comments on companies that have been coordinated to submit offers
Follow up the accounts section regarding the collection of debts and the work of matching them
Make new contracts and bring more customers to deal with us
Review all old contracts with all companies contracted together and identify the main items that need to be modified
Conduct interviews within the company with clients to discuss all available and existing offers
Updating our contracts on a continuous basis to ensure that the company's rights are maintained with the companies involved.
Presenting daily and monthly reports to the direct manager in the section (requests - inquiries - suggestions).
Make a firm price offer for companies to send to them
Identify key customer groups, determine the best way to communicate advertising information to them, and develop and implement their own communication plan.
Facilitate customer relationships or relationship between company divisions, such as managers, employees, or branch offices.
Desired Candidate Description
V.Good in English written and spoken
Background Automotive is an advantage.
Experience 1-3 years as manager
Customer service skills
Multi-task and able to work under pressure