Rental Agent - National Car Rental

Job Details

Job Description

● Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment
● Explain rental fees, policies and procedures
● Provide information about rental items such as availability and operations
● Greet customers and discuss the type, quality of merchandise sought for rental
● Compute charges for merchandise or services and receive payments.
● Answer telephone and provide information and receive orders
● Rent items, arrange for provision of services to customers and accept returns. Recommend and provide advice on a wide variety of products and services. Reserve items for requested times and keep records of items rented
● Keep records of transactions, and of the number of customers entering an establishment
● Prepare rental forms, obtaining customer signature and other information, such as required licenses
● Inspect and adjust rental items to meet needs of customer. Prepare merchandise for display, or for purchase or rental
● Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. Advise customers on use and care of merchandise

Desired Candidate Description

● Active Listener - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
● Excellent communication and interpersonal skills
● Good at convincing clients
● Problem solving skills

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Car Rental, Car Rental Agent