German Experts Car Maintenance LLC
ABOUT THE COMPANY
German Experts was founded in 2015 in the Emirate of Abu Dhabi, as a respond to the market need for a professional independent car maintenance workshop.
At German Experts, we service the following car brands: Maybach, Mercedes-Benz, Smart, Rolls Royce, BMW, Mini Cooper, Jaguar, Land Rover, Bentley, Porsche, Audi, Volkswagen, Ferrari, Lamborghini, Maserati, and Aston Martin.
Making your visit to our workshop a comfortable, clean and totally hassle-free visit.
Making sure your car is well maintained and taken care of in a short time compared to all other car maintenance workshops.
Providing a high-tech service; At German Experts we use exclusive tools and machines technology that you cannot find elsewhere, and thanks to our mobile application you can track your car maintenance process in the comfort of your home/ office.
Becoming the number 1 car service workshop in Abu Dhabi, U.A.E and the Middle East
Expanding this VIP service all over the U.A.E. and the gulf region
Warranty Operations Manager
United Arab Emirates - Abu Dhabi • Posted 7 months ago
Manage Warranty Administration and Quality Management to ensure high-quality service to customers.
Work closely with all departments such as Service Centers, Customer Relations, Parts and ensure optimal service solutions related to warranty and quality assurance.
Conducting Warranty training to all service station staff (Warranty/Service advisor/W/S) to build mutual understanding amongst all parties towards warranty concept
Forecast, monitor, track and control warranty and related costs. Identify emerging quality issues impacting warranty expense.
Oversee the development of performance plans for all subordinate employees. Review and approve employee performance appraisals
Desired Candidate Description
5-8 years prior automotive experience, including position such as Warranty Control Manager and Warranty Analyst/Specialist
BA/BS or MS/MBA degree or equivalent combination of education
Warranty administration experience
Strong analytical, planning, and project management skills
Excellent written and verbal communication skills
Proficiency with MS Office