SAMACO Automotive is the exclusive dealer of Audi, Volkswagen and Porsche cars in Saudi Arabia. We provide a full range of services incorporating sales of new and pre-owned cars and commercial vehicles, leasing and full after-sales support with a dedicated service and parts team, taking care of all your motoring needs.
We go the extra mile, no compromises. At SAMACO Automotive, you will find a welcome leap in customer attention, a determination not to overlook every possibility of matching our services with the technological and engineering excellence of our splendid range of German cars. We are selective about the manufacturers we represent and have only brands that make a statement, trouble-free cars that last longer and cost less for maintenance.
Our new and renovated showrooms and workshops in Jeddah, Riyadh and Al-Khobar reflect our commitment to continuous refinement. Highly skilled technicians man our state-of-the-art workshops. We have earmarked installation of telemetry facilities at our service centers for on-camera consultancy with our German principals.
Our after-sales service is prompt and marked by easy availability of spares, precise diagnosis and the most acceptable cost. And our friendly, courteous and specialist staff undergo periodic training with manufacturer support to provide forthright service.
Sales Consultant - Jeddah
Saudi Arabia • Posted 2 weeks ago
Package between 4000 - 7000 SR
Objective: Sell maximum number of vehicles possible
Achieve and strive to exceed all monthly and annual sales and associated product targets as set by the Sales Manager / Operations Manager
Record each sales opportunity, contact and follow-up accurately onto a daily activity control sheet
Assist the Sales Manager / Operations Manager in planning sales campaigns and promotions to maximise sales
Keep up-to-date on competitor’s products, prices and specifications
Introduce and follow-up suitable sales prospects
Objective: Achieve maximum profitability on sales
Conduct accurate and fair used vehicle appraisals for final valuation with the Sales Manager / Operations Manager
Ensure all payments for vehicles are complete for each transaction
Negotiate sales for maximum profitability within limits of authority
Objective: Ensure highest degree of customer satisfaction to achieve customer loyalty
Ensure that all invoices, statements and other communications to customers are clearly comprehensive and have been explained verbally
Consult with customers to discover and understand their needs and address customer hesitation and resistance appropriately
Approach and receive customers promptly and courteously at all times
Ensure pre-delivery inspection and any sanctioned repairs / servicing are carried out and that customers are notified of delays, changes in requirements and specification of the vehicle outstanding to ensure a satisfactory vehicle handover
Handle dissatisfied customers calmly, resolve complaints with sensitivity and involve the Sales Manager / Operations Manager when needed
Objective: Ensure customer awareness of options, accessories, extended warranty and finance facilities
Ensure timely and accurate completion of finance proposals and documentation
Ensure extensive and up-to-date knowledge regarding pricing, options, warranties, colours, standard equipment and specifications etc
Objective: Help Retailer to achieve industry-leading standards of customer care and process efficiency
Plan and prepare for the daily sales meeting and conform with Retailer reporting requirements
Ensure the details of vehicle transaction are accurately documented and registered with the Sales Administration office
Maintain internal and external vehicle displays and showroom staffing levels in line with Volkswagen policy
Operate a ‘share best practice policy’
Desired Candidate Description
Empathy and tolerance
Minimum GCSE in Maths and English
NVQ Level 2 in Vehicle Selling
One year in a retail environment
Current driving license
Computer skills, including experience of operating word processing and database packages, email and internet
Proven track record in delivering excellent customer service
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*** At least 2 candidates applied for this posting.